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3 Ways To Head Off Employee Turnover –

And Produce A Better Workforce

Sometimes a good salary isn’t enough.

Companies that want to attract and keep the best talent are finding that – perhaps more than ever – they need to understand just what it is today’s employees want out of work and then find ways to provide that.

While a great salary and good benefits are important, employees also desire such things as flexible schedules, a way to let their talents shine, and work that gives them a purpose, according to the 2018 Global Talent Trends study by Mercer.

And, with the unemployment rate so low, it’s easier for employees to find work elsewhere if they become discontented. That makes it even more important to keep them happy, since replacing employees can prove expensive.

“The majority of human behavior is emotionally driven, but unfortunately a higher percentage is driven by negative emotions,” says Alex Zlatin, CEO of Maxim Software Systems, a dental-practice-management software company, and author of Responsible Dental Ownership (www.alexzlatin.com).

“A high turnover of employees suggests a high level of stress, which indicates there are human resources problems that need to be addressed. In some cases, an employee may just be a bad fit. But in other cases, it could be that management in some way isn’t meeting the needs of the employees.”

Anytime an employee leaves, the business will need to find a replacement and then train that replacement. There is reduced productivity during that hiring and training timeframe, and there also could be morale problems if other employees have to take up the slack.

Zlatin says just a few of the ways companies can give employees what they want – and benefit the business at the same time – include:

• Help them understand their purpose. It’s important for employees to be able to grasp the connection between their daily tasks and the goals, vision and purpose of the company, Zlatin says. “This connection is the key to building the employees’ awareness that they are a part of something bigger than themselves, which gives them purpose,” Zlatin says. “This is especially true for the millennial generation. Purpose is essential to their happiness and retention. One of the most important things to millennials in a work setting is to be able to make that connection, allowing them to adopt the company’s goals as their own.”
• Empower them to grow and learn. A good manager should inspire employees to think outside the box. “You want to push them outside their comfort zones so they can find better ways to achieve their goals,” Zlatin says. Employees who don’t feel they are being challenged, who aren’t growing in their abilities, are more likely to become bored and seek employment elsewhere.
• Provide coaching and mentoring. “Coaching and mentoring means guiding people through failures and mistakes,” Zlatin says. “This is the best way to learn and gain experience.” But if you try to mentor people by telling them exactly what they need to do and making sure they do it, he says, you’re not a leader or a mentor. Instead, you are a supervisor who is ensuring that processes are being followed. “There’s no creativity there,” Zlatin says. “Telling people how to solve a problem limits their professional growth and prevents them from realizing their potential.”

“To keep employees happy and engaged, it’s important for businesses to have a clarity of purpose and an ability to communicate expectations,” Zlatin says.

“Without these, employees end up not knowing what they should be doing, how they should be doing it, what goals they need to achieve, and how they fit into the organization. They become frustrated and start looking for another workplace that will give them what they need.”

About Alex Zlatin

 Alex Zlatin, the author of the book Responsible Dental Ownership (www.alexzlatin.com), had more than 10 years of management experience before he accepted the position of CEO of a company that makes a dental practice management software (Maxident).  His company helps struggling dental professionals take control of their practices and reach the next level of success with responsible leadership strategies.  He earned a B.Sc. in Technology Management at HIT in Israel and earned his MBA at Edinburgh Business School.

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 Hi Jim​,

Just Released:OTA’s Online Trust Audit Scores Consumer-facing U.S. Government Websites Highest in Security and Privacy; Healthcare Comes in Last

Internet Society’s broadest audit yet sees dramatic increases in overall website security driven by improvements in email authentication and session encryption 

Reston, VA. – April 19, 2019 – The Internet Society’s Online Trust Alliance (OTA), which identifies and promotes security and privacy best practices that build consumer confidence in the Internet, announced today the results of its latest Online Trust Audit & Honor Roll – the de facto standard for recognizing excellence in online consumer protection, data security and responsible privacy practices. This tenth annual audit of more than 1,200 predominantly consumer-facing websites is the largest undertaken by OTA, and was expanded this year to include payment services, video streaming, sports sites, and healthcare.

Industry Highlights – From best to worst performing industries:

1. Government: (2017: 5th) 91 percent of audited U.S. federal government sites made the Honor Roll. Government sites scored highest in site security (94 percent), DMARC adoption (93 percent) and policy enforcement (83 percent), and IPv6 adoption (46 percent).
2. Consumer Services: (2017: 1st) 85 percent of audited consumer services sites made the Honor Roll. These sites led in adoption of email authentication (96 percent) and scoring for overall privacy practices (76), and had the highest use of vulnerability reporting (43 percent). Unfortunately, they also had the highest breach rate (34 percent).
3. News & Media: (2017: 3rd) This category was expanded to include sports sites. Significant improvement to an 78 percent score (vs 48 percent in 2017), thanks largely to nearly quadrupling use of always-encrypted sessions.
4. FDIC 100 Banks: (2017: last) Banks made significant improvement to 73 percent, nearly triple 2017’s dismal 27 percent ranking, showing significant improvement in email authentication, the highest use of extended validation certificates (more than double the next closest sector) and lowest instance of cross-site scripting.
5. Internet Retailers: (2017: 2nd) While 65 percent of internet retailers made the honor roll, better than last year’s 51 percent, this sector was outpaced by improvements in most other sectors. Email authentication improved, but privacy failures rose nearly 50 percent due to third party data sharing.
6. ISPs, Carriers, Hosters & Email Providers: (2017: 4th) 63 percent of companies in this category made the Honor Roll, a solid improvement over 2017’s 46 percent, thanks largely to significant improvement in email authentication.
7. Healthcare: (2017: unranked) This new sector showed the lowest overall placement on the Honor Roll at 57 percent, largely due to sparse adoption of email authentication and always-encrypted sessions. The industry did show the second highest scores for privacy. 

Download the full report now at https://otalliance.org/2018HonorRoll.

“From the global economy to daily individual interactions, more and more of our lives are conducted online. Yet every day brings headlines showing a lack of attention to consumer data and privacy protection,” said Jeff Wilbur, Technical Director of the Internet Society’s Online Trust Alliance. “The OTA Trust Audit & Honor Roll identifies organizations that place a premium on security and privacy, while shining a light on the sectors that have to work harder to earn society’s trust.”

The Audit found that 70 percent of analyzed websites qualified for the Honor Roll, the highest proportion ever, and up from 52 percent in 2017, driven primarily by improvements in email authentication and session encryption. The Federal government category surged to the front with 91 percent of sites placing on the honor roll, a dramatic turnaround from 2017 when government sites had bottomed out at 39 percent recognition. The Federal category supplanted last year’s winner, consumer services, which finished second this year at 85 percent (OTA considers consumer services any website that requires consumers to create an online account such as social media, payment services, video streaming, file sharing, or dating).

Healthcare, a new sector this year that includes pharmacies, testing labs, insurance companies, and hospital chains, had the lowest overall honor roll placement at 57 percent. Followed by ISPs, carriers, hosters and email providers at 63 percent.

Overall, the audit found a strong move toward encryption, with 93 percent of sites encrypting all web sessions (compared to 52 percent in 2017). Email authentication is also at record highs; 76 percent of sites use both SPF and DKIM (versus 48 percent in 2017) and 50 percent have a DMARC record (versus 34 percent previously). One growth opportunity is use of mechanisms for vulnerability reporting, which rose sharply in online retail, news and hosting companies, but were used by only 11 percent of organizations overall.

“The Online Trust Alliance has made great progress in advocating for a higher standard for internet security,” said Neil Daswani, senior vice president, consumer chief information security officer, Norton LifeLock. “We are honored to be recognized for our strength in cyber safety and are proud to be a part of the very critical work the OTA is doing to help make the internet a safer place for all.”

“To put the audit findings in context, almost every sector improved its security and privacy practices, and the record scores reflect that,” said Wilbur. “The U.S. Government in particular made stunning improvements, from near last in 2017 to top of the class in 2018. Unfortunately, some sectors still have a long way to go to demonstrate acceptable security and privacy practices.”

Methodology: As the only comprehensive, independent online trust benchmark study, the OTA Online Trust Audit evaluates sites in three categories: consumer protection, site security, and responsible privacy practices. Based on a composite weighted analysis, sites that score 80 percent or better overall, without failing in any one category, are recognized in the Honor Roll. 2018 criteria were updated to include GDPR compliance, and the full 2018 audit methodology is available at https://otalliance.org/2018Methodology. OTA and its data partners collected and analyzed website data between December 10, 2018 and January 31, 2019. It estimates that it analyzed more than 500 million email headers and approximately 100,000 web pages. Data providers included Agari, Disconnect, Dmarcian, High-Tech Bridge, Google, Infoblox, Internet.nl, Mozilla, Sucuri, Qualys SSL Labs, Symantec, Twitter, ValiMail and Verisign. Symantec helped sponsor the audit

OTA will host a webinar to discuss the Audit results on 24 April, from 1PM-2PM ET (17:00 UTC) for the ISOC community webinar. See https://otalliance.org/2018HonorRoll for more information.

About OTA: The Internet Society’s Online Trust Alliance (OTA) identifies and promotes security and privacy best practices that build consumer confidence in the Internet. Leading public and private organizations, vendors, researchers, and policymakers contribute to and follow OTA’s guidance to help make online transactions safer and better protect users’ data. The Internet Society is a global nonprofit dedicated to ensuring an open, globally connected, trustworthy, and secure Internet for everyone.

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Colbert: Gets His Copy of the Mueller Report

At the door, he asked, 'you a socialist?' Fair question. I said it depends on how you define socialism. Does it mean being for Social Security, Medicare, child labor laws and a progressive state income tax? Does it mean people who work 40 hours can expect a livable wage, that everyone should have access to affordable health care? Does being a socialist mean supporting public education with passion? Is it socialism to believe that without the arts and culture--we are just zombies? Does it mean that the government has a role in keeping our air clean and our housing affordable? Does socialism mean that on public land--that the public should get priority--not the mineral extractors? Is it being a socialist to believe that giant corporations should pay their fair share of taxes? Is that, sir, what you mean by socialism? (Sorry Sara, I am sure I lost the vote. I should have answered with a snazzy comment on the Jazz making an astonishing come back.)

The Utah DC Delegation’s Reaction to the Mueller Report. Romney Stands Bold (As Trump, Hickaby, Fox, etc., attack Mitt like jackals at a kill). What did Curtis, Lee, Bishop, McAdams and Chaffetz have to say? *Romney: “I am sickened at the extent and pervasiveness of dishonesty and misdirection by individuals in the highest office of the land, including the President. Reading the report is a sobering revelation of how far we have strayed from the aspirations and principles of the founders.”  

Our Weekly 'Take Two' Podcast. Watch on VIDEO or subscribe to the AUDIO version. Legislature selling Utah public lands, Hughes is back from China, Elizabeth Warren drops in on Utah, Amazon's 1,000 new $13 dollar an hour full-time jobs--how do workers pay the rent and eat?

WATCH Our Podcast. LISTEN to Our Podcast. SUBSCRIBE on your favorite app. https://anchor.fm/take-2

Rep. Chris Stewart: A Shocking ABU Litany of Trump’s Chief Apologist Statements. Bringing Shame on Utah

John Oliver: Nuclear Waste--Reminder that in 2019, the Legislature and Governor Welcomed to Utah Shipments of Depleted Uranium from Everywhere!

Must See Video! Spring at Zions. Angel's Landing - Scariest Hike in America! Sheer Drop Off

Coal Mining Very Close to Bryce. New LAWSUIT: Trump Administration Ignores Environmental Impacts of Mining Coal Near National Park

Growing Problem Along the Wasatch: Urban Coyote Populations are Feasting on Pets A study of coyote scat found the animals are attracted to fruit in gardens, where they are also finding cats and dogs.

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