2019 U.S. Retail Banking Satisfaction Study from J.D. Power, which you can find here.
This study, now in its 14th year, measures satisfaction in six factors (listed in alphabetical order): account opening; communication and advice; channel activities; convenience; problem resolution; and products and fees. Channel activities include seven sub-factors (listed in alphabetical order): ATM; assisted online; branch; call center; IVR; mobile; and website.
As you can read at the link, in the 10 years since the financial crisis, bank reputations have declined. Since 2009, overall retail bank customer satisfaction has improved, as have satisfaction scores with in-person branch service, online banking and ATMs. Also, since 2009, satisfaction with mobile banking has improved, as have customer knowledge of the features, benefits and fees structure associated with their banking products. Customers currently view their banks as being more innovative and financially stable. However, customer perceptions of retail banks having a good reputation and being customer driven are lower in 2019 than in 2009. The industry has improved convenience and driven increased levels of operating efficiency, but a trade-off for banks is a decline in easy interaction, providing advice and strengthening customer relationships.
The rankings are broken down into 11 separate regions. Here are the rankings for the Southwest region, which includes Arizona, Colorado, New Mexico, Nevada, Oklahoma, Utah, and Wyoming:
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Summer is Just Around the Corner!
Camp GOTR is a fun, new way to enjoy summer for girls going into 3rd - 5th grade.
Our daily schedule will include:
• Opening game/physical activity
• Lesson from the curriculum
• Play time with friends
• Reflection/journal writing
• Snack time
• Craft projects
• Closing team activity
Each week of camp will culminate with a fun Gallery Walk. Campers will showcase their craft projects AND will prepare team skits to show what they learned at camp.
Attendees receive a camp bracelet, camp t-shirt, healthy snacks and drinks PLUS four/five half days of interactive lessons and activities!
Rowland Hall Camp 1
Girls Have Heart • June 17-21
Rowland Hall Camp 2
Girls Have Power • July 15-19
Eastmont Middle School Camp 1
Girls Have Heart • June 17-20 (no camp Fridays)
Eastmont Middle School Camp 2
Girls have Power • June 24-27 (no camp Fridays)
South Jordan Health Center Camp
Girls have Power • July 29-Aug 2
Sign Up Today!
Sign up here for Rowland Hall camps
Our two camps at Rowland Hall are in conjunction with Rowland Hall's SummerWorks. To sign up for these camps, visit Rowland Hall's summer camp website.
Sign up here for Eastmont &
South Jordan Health Center camps
Our two camps at Eastmont Middle School are in conjunction with Canyons School District's Community Ed summer camps. To sign up for these camps as well as our camp at South Jordan Health Center, go to our website under Camp GOTR.
If you have questions regarding any of our summer camps, please contact our Program Director, Ivy Denihan at ivy@girlsontherunutah.org.
Want to Coach this Summer? Let Us Know!
Coaching with Camp GOTR is such a rewarding way to get involved with Girls on the Run. As a coach, you get to inspire girls in your community and help them learn skills they will use now and as they grow.
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SLEEP TALK
Celebrate Release of Debut Album
Everything In Colour
Available for Purchase
Streaming via Spotify & Apple Music
Watch Latest Video "Everything In Colour"
Adelaide, AUS - May 3, 2019 - Adelaide alternative outfit Sleep Talk today unleash their debut album Everything In Colour. After announcing their signing to UNFD in February, Sleep Talk quickly unveiled the title track of the record to a rapturous response. In March, they backed it up with their most recent single "Slowfade" which saw the band grace the cover of Spotify's Homegrown & Heavy and enjoy air on The Faction, RAGE and Radio Adelaide. Both tracks marked a fiery introduction to the record, which now released in its entirety, is sure to spin heads towards the effervescent five-piece.
"We started writing EIC towards the end of 2016. It felt good, and we all knew we were ready to do it," says drummer Michael Belletti on the genesis of the record. "We just wanted to write an honest and organic bunch of songs. We didn't want to force anything or aim in a certain direction. We believed in each other's abilities enough. We were excited and confident."
Lead vocalist Jacob Clement says that the intention of this record was to appeal to a wider breadth of listeners, explaining that he wanted to harness his own personal experiences, and make these accessible to listeners by way of wide interpretation.
"During the writing period for Everything In Colour there was a strong emphasis personally to present a more mature style of writing in comparison to prior Sleep Talk releases," he explains. "I also wanted to write content that maybe, to me, had a very specific meaning but was vague enough that people could interpret the lyrics how they deemed fit."
From the desperate feeling of clinging to a relationship in 'The Sun' to the painful cry at mortality on 'If I Die', Everything In Colour is a raw, artistic commentary on universal aspects of human nature. Sonically, it perfectly sums up the band's uniquely precise-yet-frenetic slice of alternative, while lyrically it sees the band capture a whole new level of weight.
Sleep Talk first made their statement with their 2016 debut EP Growing Pains - a compelling release which harnessed raw frustrations on the trials of growing up. 'Mother' was a desperate ode to holding on to lost childhood dreams, 'Watch You Leave' detailed the aftermath of a failed young relationship, while 'Yellow Cars' navigated the struggles of growing up with parents with high expectations. Everything In Colour takes Sleep Talk's knack for honest and organic storytelling, ramping up the lyrical and sonic maturity in its wake and promising to propel the band to new heights.
SLEEP TALK IS:
Jacob Clement (vocals)
Lewis Tito (guitar/vocals)
Josh Healey (bass/vocals)
Fraser Ray (guitar)
Michael Belletti (drums)
Follow Sleep Talk:
Facebook: www.facebook.com/SleepTalkHc
Twitter: www.twitter.com/sleeptalkhc
Instagram: www.instagram.com/sleeptalkhc
For hi-res press photo, please click here
For hi-res album artwork, please click here
Track listing:
1. Lauritzen
2. The Sun
3. Slowfade
4. Everything In Colour
5. If I Die
6. New Tradition
7. Shadow
8. Allergic To The World
9. Sleep Talk
10. The New Year
11. Kill
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NEW FOUND GLORY
Celebrates Release of
From The Screen To Your Stereo 3
Available to Purchase and Stream Today
via Hopeless Records at
"After nine studio albums, three EPs, two splits, three cover albums, a live album,
and a greatest hits album, not to mention endless tours and festival appearances,
the band still shows no signs of slowing down." - Billboard
From The Screen To Your Stereo To Your Town Tour
Kicks Off This Month with Support from
Real Friends, The Early November and Doll Skin
Remaining Tickets On Sale Now at newfoundglory.shofetti.com
May 3, 2019 - Coral Springs, FL - New Found Glory are celebrating the release of From The Screen To Your Stereo 3 today via Hopeless Records. The third installment of the pop-punk icon's critically acclaimed nostalgic movie cover records features tracks from iconic film soundtracks like "Eye Of The Tiger" (Rocky 3), "This Is Me" (The Greatest Showman), "The Power of Love" (Back to the Future) and "Let It Go" (Frozen). New Found Glory was able to transform each of these songs out of the silver screen and right into fans' hearts.
From The Screen To Your Stereo 3 is available to purchase and stream today at http://smarturl.it/NFGscreen3.
From The Screen To Your Stereo 3 Track Listing
1. Cups
2. This Is Me
3. The Power Of Love
4. Let It Go
5. Accidentally In Love
6. A Thousand Years
7. Eye Of The Tiger
Later this month, fans will have the chance to hear all these covers and more on the From The Screen To Your Stereo To Your Town Tour! New Found Glory will be joined by Real Friends, The Early November and Doll Skin for a stacked lineup that will be taking off across the United States beginning on May 30th. Super Fan Bundle Packages and general tickets for all dates are available now at newfoundglory.shofetti.com.
A full list of tour dates can be found below.
UPCOMING NEW FOUND GLORY TOUR DATES
May 30 - Charleston, SC - The Music Farm
May 31 - Atlanta, GA - Heaven at The Masquerade
June 2 - Franklin, TN - Liberty Hall at The Factory*
June 4 - Charlotte, NC - The Underground
June 5 - Norfolk, VA - The NorVa
June 6 - Baltimore, MD - Baltimore Soundstage - SOLD OUT
June 7 - Philadelphia, PA - Franklin Music Hall
June 8 - Sayreville, NJ - Starland Ballroom
June 9 - Boston, MA - House of Blues
June 11 - New York, NY - Playstation Theater
June 12 - Buffalo, NY - Town Ballroom
June 14 - Cleveland, OH - House of Blues
June 15 - Columbus, OH - Newport Music Hall**
June 16 - Detroit, MI - St. Andrew's Hall
June 18 - Indianapolis, IN - Egyptian Room at Old National Centre
June 19 - St. Louis, MO - Delmar Hall
June 21 - Minneapolis, MN - Varsity Theater
June 22 - Milwaukee, WI - The Rave
June 23 - Chicago, IL - Concord Music Hall
June 25 - Lawrence, KS - Granada Theater
June 26 - Denver, CO - Ogden Theatre
June 27 - Salt Lake City, UT - Union Event Center
June 29 - Berkeley, CA - The UC Theatre
June 30 - Anaheim, CA - House of Blues
July 2 - Los Angeles, CA - The Belasco Theater
July 3 - San Diego, CA - House of Blues
July 5 - Las Vegas, NV - House of Blues
July 6 - Phoenix, AZ - The Van Buren
July 8 - Dallas, TX - Gas Monkey Live!
July 9 - Austin, TX - Emo's Austin
July 10 - Houston, TX - House of Blues
July 11 - New Orleans, LA - House of Blues
July 13 - Lake Buena Vista, FL - House of Blues
July 14 - Fort Lauderdale, FL - Revolution Live
* - BreakFEST
** - No The Early November
The From The Screen To Your Stereo To Your Town Tour will include a very special stop in Franklin, TN for the second annual BreakFEST, a full day festival showcasing not only music, but the most important meal of the day - breakfast. Taking place on June 2, 2019, the event will be held inside The Factory. Bringing together both old and new friends in the music scene likeMae, Hawthorne Heights, Microwave, Jetty Bones, Love You Later, Doll Skin, H.A.R.D. and tour mates Real Friends and The Early November, BreakFEST is just another way that New Found Glory continues to find unique ways to connect with their fans and their local communities. For more information, please go to http://breakfest.net/.
###
Press Photo Download Here (Photo Credit: David Bean)
Over their span of 20 non-stop years in the music industry, New Found Glory have released 9 studio albums, 1 live album, 2 EPs and 3 cover albums. New Found Glory is Jordan Pundik (lead vocals), Chad Gilbert (guitar), Ian Grushka (bass guitar) and Cyrus Bolooki (drums).
For More Information:
For Updates on New Found Glory, Please Visit:
Website: www.newfoundglory.com
Facebook: facebook.com/newfoundglory
Twitter: twitter.com/newfoundglory
Instagram: instagram.com/
====================
Getting It Right on Immigration
By Andrew Moss
797 words
As the 2020 presidential campaign intensifies in the coming weeks and months, we'll see candidates and pundits airing a wide variety of proposals on immigration policy. We'll get recommendations on border security, asylum, detention, the status of the Dreamers, the status of the 11 million people living in the U.S. without documentation, and the role of ICE, to name just a few issues. But will the recommendations be grounded in reality? Will candidates and commentators represent what's truly going on?
Author and columnist Thomas L. Friedman's recent forayinto border security issues is worth considering in light of these questions. Describing himself as "pro-immigration," Friedman strongly criticizes Donald Trump's immigration policies, and he makes some suggestions that are reasonable on face value. But because he fails to present a broader vision of the real issues at stake – issues bearing on the future of our democracy – he ultimately subverts his own argument. The failure is significant because the kind of argument Friedman offers is one that many people will consider realistic and sensible.
In early April, Friedman visited the San Ysidro Port of Entry at California's border with Tijuana, Mexico. Accompanied by Border Patrol agents, he gained a first-hand look at the enormous pressures being placed on our southern border, where 190,000 "family units" were apprehended since this past October, up from 40,000 a year ago. (A family unit, in the government's lexicon, consists of a parent or guardian accompanying a child under 18).
As a result of his border experience, Friedman came away "more certain than ever that we have a real immigration crisis and the solution is a "high wall with a big gate – but a smart gate." In making this statement, he essentially argued that we should accept immigrants "at a rate at which they can be properly absorbed into our society," and that we should favor visa seekers who bring skills, knowledge, and talents that benefit the nation. Being firm and selective in this way, Friedman maintained, will steer us away from the "unstrategic, far-too random, chaotic immigration 'system' we have now."
Friedman argues for foreign aid that will help stabilize imperiled nations, giving greater assurance of safety and livelihood to tens of thousands of people who'd otherwise be motivated to migrate. And, he says, we should "expand our immigration court system to quickly welcome those who deserve asylum and repatriate those who don't." Above all, he wishes to convey a pro-immigration position that affirms the valuable role that immigration has played, and continues to play, in strengthening the nation.
Certainly a number of Friedman's ideas are sound, e.g. maintaining aid to imperiled nations like Honduras and Guatemala, and expanding the immigration court system; such ideas should be part of any comprehensive immigration policy. But by dealing with the border in isolation from other immigration issues, Friedman fails to recognize the big picture: that Trump's immigration policies represent a concerted assault on democracy. The administration's promotion of a citizenship question on the 2020 census, for example, is expected by the Census Bureau's own experts to exert a chilling effect on families and households that include a noncitizen.
The Bureau's experts estimate that about 5.8 percent of these households, representing approximately 6.5 million people, would not respond to a questionnaire that included a question about citizenship. Such a change would dramatically impact the distribution of power in Congress, shifting representation away from areas with significant immigrant populations and effectively disenfranchising voters and non-voters alike.
This drive to disenfranchise, to isolate and marginalize, is not new for Trump or his allies. There was, of course, the race-baiting that punctuated his presidential campaign and still colors his pronouncements and actions as president. There are also the executive orders that appeared early in his presidency, orders that made anyone without documents, not just convicted criminals, subject to raids, detention, and deportation.
The pattern has been clear: criminalize the migrant. Normalize a demonic image of migrant men and women, and exclude them from the benefits of American society. Poison the political atmosphere so as to render exceedingly difficult, if not impossible, pathways to citizenship for millions of people, none of them criminals.
If a good part of democracy means having a place at the table, having a significant say in the co-creation of our collective destiny, then Trump's game is not only to expel the Other from the table but to throw him or her out of the room. Only the elites and their base are to remain. By presenting the issues without reference to other key pieces of immigration policy, Friedman fails to identify the broader threats that Trump's policies pose to our democracy. In the weeks and months ahead, these threats will need to be called out and answered.
–end–
Andrew Moss, syndicated by PeaceVoice,is an emeritus professor (English, Nonviolence Studies)atthe California State Polytechnic University, Pomona.
